Frequently Asked Questions

⭐ What is a Power Rank? ⬇️
The Power Rank is your store's GPA — a score calculated using 10 weighted performance metrics.
📊 What are the 10 metrics? ⬇️
Metrics include Opps, PPVGA, Internet, Accessories, Protection, Rate Plan, Next Up, CSAT, CRU FN, and Prepaid.
🔢 How does the metric scale points work? ⬇️

Each metric is scored on a scale from 0 to 10 points, with 10 being the highest possible points per metric. These points are then weighted and calculated to determine a single Power Rank.

Points Per Category Opps to Goal PPVGA to Goal Internet to Goal Access to Goal Protection Rate Plan Next Up CSAT CRU FN
(Wild Card 1)
Prepaid
(Wild Card 2)
10 100%100%100%100%80%85%80%95%100%100%
9 90%90%90%90%75%80%75%90%90%90%
8 80%80%80%80%70%75%70%85%80%80%
7 70%70%70%70%65%70%65%80%70%70%
6 60%60%60%60%60%65%60%-60%60%
5 50%50%-50%----50%50%
0 < 50%< 50%< 60%< 50%< 60%< 65%< 60%< 80%< 50%< 50%

NOTE: Store must have a mininum 4% HTP Attainment; if HTP qualifier is not attained, Protection score will be reduced by 50%

⚖️ How are the metrics weighted? ⬇️

Each metric is assigned a percentage weight based on its impact. These weights differ depending on whether the store is In Footprint (IF) or Out of Footprint (OOF):

Weights Opps
to Goal
PPVGA
to Goal
Internet
to Goal
Access
to Goal
Protection Rate Plan Next Up CSAT CRU FN
(Wild Card 1)
Prepaid
(Wild Card 2)
Internet Eligible Stores 20% 20% 20% 10% 5% 5% 5% 5% 5% 5%
Non Internet Stores 25% 25% - 20% 5% 5% 5% 5% 5% 5%
💪 Why are some metrics weighted more than others? ⬇️

Metrics like Opps, PPVGA, and Internet are more directly tied to business growth. They are weighted higher to reflect their importance.

⚙️ What's the difference between IF and OOF? ⬇️
In-Footprint (IF) refers to stores with an internet goal. Out-of-Footprint (OOF) refers to locations that do not have an internet goal.
🪫 What does it mean when I score low in a high-weight metric? ⬇️

It means your Power Rank could be significantly affected. Prioritizing improvements in OPPS, PPVGA or Internet can quickly boost your overall score.

❤‍🩹 What is a "Healthy" Power Rank Score ⬇️
While every store is different, a score above a Power Rank 6 will prevent you from getting a Health Check. A Power Rank 7 is decent and an 8+ is considered you are running a healthy business!
⁉️ What if I do not have data for a metric? ⬇️
You can leave that field blank or enter "0." The calculator adjusts accordingly to avoid skewing your score.
🤔 What is the difference between “Points” and “Power Rank Contribution”? ⬇️

"Points" show how well you’re doing in that metric (0–10). The contribution is how much those points impact your final score based on the weight.

💾 Will my inputs be saved? ⬇️
Yes! Your entries are saved locally in your browser so you can return without losing progress.

Still have questions?

We’re here to help! Reach out through the portal or contact a member of the Revenue Management Team.

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