| Metric | Internet Eligible Stores | Non-Internet Stores |
|---|---|---|
| Opps | 20% | 25% |
| PPVGA | 20% | 25% |
| Internet | 20% | — |
| Accessories | 10% | 20% |
| Protection | 5% | 5% |
| Rate Plan | 5% | 5% |
| Next Up | 5% | 5% |
| CSAT | 5% | 5% |
| CRU FN | 5% | 5% |
| Prepaid | 5% | 5% |
| Metric | % to Goal | Points |
|---|---|---|
| Opps PPVGA Accessories CRU FN Prepaid | 0–49% | 0 |
| 50–59% | 5 | |
| 60–69% | 6 | |
| 70–79% | 7 | |
| 80–89% | 8 | |
| 90–99% | 9 | |
| 100%+ | 10 | |
| Internet | 0–59% | 0 |
| 60–69% | 6 | |
| 70–79% | 7 | |
| 80–89% | 8 | |
| 90–99% | 9 | |
| 100%+ | 10 | |
| Protection Next Up | 0–59% | 0 |
| 60–64% | 6 | |
| 65–69% | 7 | |
| 70–74% | 8 | |
| 75–79% | 9 | |
| 80%+ | 10 | |
| Rate Plan | 0–64% | 0 |
| 65–69% | 6 | |
| 70–74% | 7 | |
| 75–79% | 8 | |
| 80–84% | 9 | |
| 85%+ | 10 | |
| CSAT | 0–79% | 0 |
| 80–84% | 7 | |
| 85–89% | 8 | |
| 90–94% | 9 | |
| 95%+ | 10 |